UX Booming in Automation
Digitalization has changed the world in ways that most of us would have never thought possible. The impact of this transformation is touching nearly every industry, and a lot of big companies have gone miserable by underrating the importance of digital customer experience. The automotive industry has adapted more slowly to these new customer-experience realities; as a result, younger customers prefer more convenient and flexible mobility options such as ridesharing which might lead to totally new mobility concepts.
Urban Mobility will become an on-demand service allowing you to get a vehicle anywhere & anytime, creating great freedom for the end-user. The whole user journey and the seamless experience becomes the responsibility of designers to think of. Automotive brands need to polish and digitize the customer experience to advance into the mobility providers of tomorrow.
Our expertise in Mobility
Hands-on experience
With having years of experience, our UI/UX design spread wings on executing the core principles with enhancing the strength.
UX Research
We study the users and technology requirement, market trends, analysis the benchmarking
UX Design
We create an information architecture, user flows and wireframes to meet the needs.
Quality and safety
We provide intuitive designs with an efficient user interface covers the gap between the human brain and the digital product
Team
Our team of UX strategists, information architects, visual designers and content strategists has aided us to simplify and enhance the interaction between our client’s target customers and their digital presence.
UX Strategy
We help you drive the best possible by proper visual design, graphic detailing, prototyping, review and validating each step in design making.
Deliver a better experience
While autonomous vehicles, connectivity, electrification, and shared mobility (ACES) will ultimately induce essential changes across any OEM’s business model, its customer experience performance must develop to reflect these changes as they occur.
01. Safety
In general, safety can be reached by minimizing distraction & by supporting the user.
02. Visual designs
The visual design must be minimalistic, clear and crisp
03. Getting rid of time-intensive service experience
Maximum avoiding the common pain points such as appointment making with numerous calls, lack of transparency regarding the arrival time and drop-off.
04. Automatic Scheduling
The vehicle automatically detects when service is due and let the customer select the best slot to schedule service.
05. Improvement ideas and Indication
At the end of the service, the process asks for a feedback rating and allows optional comments
Statistics on deep industry research
UX design can bring a powerful impact. 100% The feedback loop will be provided for
the future improvement process
70% Reduce time in decision making with simple interactive designs.
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