We deep dive into understanding the issues that user faces in
completing his tasks on the digital product. UX audit analyses the
product in detail and create a usability
A digital product once launched may have certain imperfect areas that are a pain for users and are hindering the business conversions. A UX audit is done to reveal which parts of the site or app are causing usability issues and how can they be solved. As UX audit consultant, the team comes up with actionable recommendations to bring user centric enhancements. UX audit is done with validated set of principles and methods.
User experience audit helps address usability issues as to, where is the user facing problems in mobile app ux, web app ux or website ux to complete his task. We deeply analyse the product and prepare a usability matrix for mobile app ux audit. In the process, we evaluate the product with experts and bring the feedback to improve user experience.
1Why don’t they sign up?
2Why do they drop off?
3Why can’t they navigate?
4Where are they troubled?
5Why can’t they make decision?
6What they don’t understand?